Delivery Times
We ship online orders during weekdays from our Brunswick Street HQ.
Christmas Shipping Cut off Dates
To ensure you receive your order by Christmas Day (Wednesday, 25th December 2024), the following online order cut off dates apply to online orders.
Victoria & Interstate Orders
Standard Shipping: Please place your order before Friday, 20th December 2024 @ 11am AEDT (If you need your order shipped to WA or NT, please order before Monday, 16th December 2024 @ 11am AEDT)
Express Shipping (To Metro Locations): Please place your order before Monday, 23rd December 2024 @ 11am AEDT (If you need your order shipped to TAS, WA or NT, please order before Friday, 20th December 2024 @ 11am AEDT)
International Orders (NZ, USA, UK, Canada, Major European Destinations, China, East/Southeast Asia)
Standard Shipping: Place your order before Thursday, 5th December 2024 @ 11am AEDT
International Orders (Other International Destinations)
Standard Shipping: Place your order before Tuesday, 26th November 2024 @ 11am AEDT
Please Note
If you are shopping for the festive season and would like your purchase to arrive in time for Christmas, we recommend purchasing before the above dates. Please note dates are an estimate. Once your order is with our delivery partner, the delivery timeframe will be subject to their network.
We do not ship online orders on weekends or Australian/Victorian public holidays. Over the festive season, this means we will not be shipping order on Christmas Day, Boxing Day or New Years Day.
Standard Shipping
Once your order has been placed, we will endeavour to ship your order within 1 - 2 business days. If your order is over $150, standard delivery is free of charge. Please note that a $12.95 standard shipping flat fee applies to orders below $150.
Delivery times: 2 to 8 business days
Please Note: The above delivery time is an estimate. Once your order is with our delivery partner, the delivery timeframe will be subject to their network.
Express Shipping
If you need your order dispatched on the same day via Express Post, you can select the Express Shipping option at checkout.
We will dispatch your order on the same day for all Express Post orders made before 11am Monday to Friday (excludes Public Holidays). Express order made after 11am will be sent the following day. A $17.95 express shipping fee applies within Australia.
Delivery times: 1 to 4 business days
Please Note: The above delivery time is an estimate. Once your order is with our delivery partner, the delivery timeframe will be subject to their network.
International Shipping
Yes, we do ship internationally! Shipping costs will be calculated at checkout based on your location. If you have any queries about an international order, please contact us at info@zettaflorence.com.au. Please note, we do not do Express shipping for international orders.
Click & Collect Orders
Click and Collect orders can be picked up during store hours.
All Click & Collect orders can be collected from our Brunswick Street store a minimum of 4 hours post-purchase. We will send you a confirmation email when your order is ready for pick up.